Course Description

Managing Service Quality and Safeguarding - Autumn 2022



Managing Service Quality and Safeguarding - Autumn 2022 is a course run by Open Training College, Dublin. It is an Online course with a duration of 6 weeks. Managing Service Quality and Safeguarding - Autumn 2022 gives a Course Qualification of Level 6 Advanced Certificate, awarded by QQI. For more information about Managing Service Quality and Safeguarding - Autumn 2022 at Open Training College, please review the details below.

  • Next course commences Autumn 2022.
  • Management Courses Open Session (by Zoom):  Wednesday, September 28th, 2022 – 5.30pm – 7pm Online  – Contact cmurray@opentrainingcollege.com or call 01-2988544 at any time if you wish to register.

This QQI approved Level 6 course provides current and prospective supervisors and managers with the knowledge and tools required to manage service quality in a human services and non-profit organisation.

The six-week course – one module of our 2-module Fast Track management course for PICs – takes contemporary best practices in service quality and analyses them in terms of their practical usefulness to managing in the human services and non-profit sector.

Who Is This Course For?

The course is for current/prospective first line supervisors and managers who are looking to develop their management skills in an accredited programme created specifically for the human services and non-profit sector.

Successful completion leads to the award of a Certificate in Managing Service Quality and Safeguarding. This is a QQI Special Purpose Level 7 award.

The course uses a ‘blended’ approach which combines online learning, virtual tutorials and face to face workshops.

Our online learning materials are designed to accommodate the pressures that come with trying to balance work, life and learning. They make it possible to build study time around your work schedule. These are accessible through our learning centre which provides a platform for you to study, collaborate and communicate with your fellow learners. Regular online tutorials will expand your knowledge of the topic and answer any questions you have as you study.

Each workshop/webinar focuses on extending your understanding of the subject matter and helping you apply it in your working practice. The one-day session will be led by a subject matter expert who also has extensive experience in providing coaching/training to people working in the human services and non-profit sector.

Course Content

Unit 1: Selecting a Quality System
Unit 2: Total Quality Management (TQM)

Unit 3: Quality for Non Profit & Human Services Organisations

Assessment

To complete the course you’ll need to write a 2,000-word paper that explores the relationship between the course materials and your current role as a manager. It is a practical assignment which will provide you with the opportunity to evaluate and expand your working practices in an environment where you have access to expert advice and the support of professional contemporaries. Having access to this learning community provides an opportunity to extend your management abilities in a uniquely supportive environment.

Qualification

The course is certified by QQI as a HET Minor Award at Level 6. Successful participants will be awarded a Certificate In Managing Service Quality and Safeguarding. Successful participants will hold 10 credits towards the Certificate in Applied Management (Human Services), which is Year 1 of the 3-year Level 7 degree course: BA in Applied Management (Human Services).

 

To find out more about the course,
or contact:

Conor Murray: Tel: 01-2990580 or Email: cmurray@opentrainingcollege.com or

contact us via our website www.opentrainingcollege.com.

 

The Managing Service Quality and Safeguarding - Autumn 2022 course at Open Training College is listed in onlinecampus.ie's national courses finder.
Training ProviderOpen Training College
Course LocationDublin
Location PostcodeDublin 14
Course TypeOnline Learning
Course QualificationLevel 6 Advanced Certificate
Awarding BodyQQI
Awarding Body DetailsCertificate in Managing Service Quality and Safeguarding
Course Start Date14th November 2022
Course End Date18th December 2022
Course Duration6 weeks
Course TimeThe next course will commence online Autumn, 2022 and will run for 6 weeks: There will be a Management Courses Open Session (by Zoom): Wednesday, September 28th, 2022 - 5.30pm - 7pm Online - Contact cmurray@opentrainingcollege.com or call 01-2988544 at any time if you wish to register. Application Deadline: Friday, Date to be decided Course commences (Online): Monday, Date to be decided Workshop/Webinar: Monday, Date to be decided, 2022 (9.30am-4.30pm) Assignment Submission: Sunday, Date to be decided
Course Fee395
Entry RequirementsAll applicants for this course must: - Be 23 years of age OR - have successfully completed the Leaving Certificate/QQI/FETAC Level 5 Certificate - be working in a human service environment for at least 10 hours per week as team member/manager/PIC/PPIM. How to Apply: Submit your application on our Online Application Centre page on our website: www.opentrainingcollege.com
Carear PathThe course is certified by QQI as a HET Minor Award at Level 6. Successful participants will be awarded a Certificate In Managing Service Quality and Safeguarding. Successful participants will hold 10 credits towards the Certificate in Applied Management (Human services).
Phone353-1- 2990580
Course Code6N14518
For more information about Open Training College, please visit our College page on Onlinecampus.ie by clicking here.

Course Provider

Open Training College



Willowfield Park, Goatstown, Dublin, D14 P9E4, Goatstown, D14 P9E4, Dublin, Republic of Ireland. Eircode: D14 P9E4

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Open Training College
Willowfield Park, Goatstown, Dublin, D14 P9E4
Goatstown, D14 P9E4, Dublin
Republic of Ireland
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